Policy and Trust

Why Terms & Conditions Matter at Buildrich?

At Buildrich, we value transparency, trust, and long-term relationships with our clients. Our Terms & Conditions are designed to clearly define the mutual responsibilities between us and our customers—ensuring a smooth, reliable, and secure experience from start to finish. Whether you're renting high-performance construction equipment or exploring our range of scaffolding materials, these policies help set clear expectations, protect your interests, and ensure full compliance with safety and legal standards. By understanding our terms, you’re not only safeguarding your project—you’re also partnering with a company that believes in fairness, accountability, and customer-first service. That’s the Buildrich Promise.

1. Introduction

These Terms & Conditions ("Terms") govern your use of Buildrich Construction Equipment Pvt. Ltd.'s rental services. By placing a rental order or using our equipment, you agree to be legally bound by these Terms.

2. User Responsibilities

  • Provide accurate personal and project information at booking.
  • Use all equipment according to manufacturer guidelines and safety norms.
  • Ensure operators are trained and authorized.
  • Inspect equipment on delivery and report any faults immediately.

3. Rental Agreement

  • Rental starts upon delivery and ends on return.
  • Delayed returns incur extra charges.
  • Equipment must be returned in good condition—reasonable wear accepted.

4. Payment Terms

  • All charges are payable in advance.
  • Modes: UPI, Net Banking, Credit/Debit Cards.
  • Late payment may delay delivery or lead to collection efforts.

5. Damage & Liability

  • Lessee bears cost for damage beyond normal wear.
  • Repairs charged as per market rates.
  • Security deposit may be required.

6. Refund Policy

  • Full refund if canceled 24+ hours before delivery.
  • No refund post-dispatch or on-site issues.
  • Refunds within 7–10 business days.

7. Termination of Service

  • Service may be terminated if equipment is misused.
  • Unpaid fees or violations can result in termination.

8. Changes to Terms

We may update these Terms. Continued use implies acceptance. Latest version will be on our website.

9. Governing Law

These Terms are governed by Indian law. Disputes are under Pune jurisdiction.